Receiving information regarding change of address, etc.

For customers who wish to receive it, upon request from government agencies and companies, etc., we will send information regarding procedure to change address, etc., with them. We will not provide the information submitted for your change of address notification to third parties such as government agencies or companies.

1. Accepting receipt of information from Japan Post
When carrying out the forwarding procedure via e-Tenkyo or change of address form, we ask you to accept receiving information from Japan Post.
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It will be sent only to customers who wish to receive it.

2. Sending information regarding change of address, etc., from Japan Post to the forwarding address
We will send information regarding the procedure to change address and other announcements entrusted to us by government agencies and companies, etc.
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We will send information regarding procedure to change address, etc., only when requested by government agencies or companies, etc.

3. Carrying out procedure to change address, etc.
Please carry out the procedure to change address, etc., by following the information received.
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The procedure varies depending on the administrative agency, company, etc.
Examples of requesting administrative agencies and companies, etc.
We will send information regarding procedure to change address, etc., only when requested by government agencies or companies, etc. Examples) Administrative agencies/insurance companies/telecommunications companies/credit card companies, etc.
Changing acceptance to receive information
If you want to change the setting for receiving information to [Yes/No], carry out the procedure here.